Terms of Use

These Terms of Use govern access to and use of Locarë — the marketing site (locareapp.com) and the rental-management platform (app.locareapp.com). By creating an account or using the service, you declare that you have read and agree to these Terms.

1. Who offers the service

Locarë is a software platform provided by Marcio Menezes de Carvalho Lima, a natural person, Brasil. Contact: contato@locareapp.com.

2. What Locarë is

Locarë is a software tool (SaaS) for rental property management: registering properties, contracts and people, generating charges, adjustments, documents and a portal for tenants and owners. Locarë organizes and automates the operation, but the management, negotiation and legal-compliance decisions are yours.

3. Registration and account

• You must provide truthful information and keep it up to date.
• The account is born without a password: the person in charge sets their own password through a first-access link. Locarë does not know your password.
• You are responsible for keeping your credentials confidential and for all activity carried out on your account.
• Within the platform, a Service Agreement is presented that must be accepted to use it. That acceptance, together with these Terms, governs the relationship.

4. Plans and billing

The price follows the number of active contracts under management, with no percentage on the rent:

• Up to 10 contracts: R$ 59/mo (after the 3-month free trial);
• 11 to 30: R$ 119/mo;
• 31 to 75: R$ 249/mo;
• 76 to 150: R$ 449/mo;
• 151 to 300: R$ 749/mo;
• over 300: contact us.

Every new account gets a 3-month free trial, no credit card. After the trial, even a portfolio of up to 3 contracts moves to the entry tier (R$ 59/mo); there is no permanent free plan.

Each monthly fee covers one month of use from its due date; the first is due 3 days after the trial ends and that day becomes the cycle day on which the following ones are due. The tier is determined by a snapshot when each cycle's fee is generated (about 10 days before the due date), not by the month's peak, with no proportional charge, and a tier change only applies in the next cycle. Locarë notifies about tier changes and monthly fees, but does not suspend the account automatically for non-payment.

The Storefront (the public property page) has its own charge, added to the management fee and determined by the same month-close snapshot, according to the sale listings active on that date: up to 10, free; 11 to 30, R$ 50/mo; 31 to 60, R$ 100/mo; 61 to 150, R$ 150/mo; over 150, on request. Rental listings do not count and have no limit. There is no Storefront charge during the free trial or when there is a price agreed with Locarë, which already includes it. Before a sale listing takes the account to a paid or higher tier, the system shows the new amount and only publishes with the customer's confirmation; taking sale listings down lowers the tier at the next close.

4.1. Annual plan

The amount paid for the annual plan — 12 months of the tier at the time, with a 10% discount — becomes a balance. Each month, the balance pays that month's tier price (Management and Storefront), with the same discount, for as long as there is balance, with no expiry date. If the tier goes up, the balance runs out sooner; if it goes down, it lasts longer. When the balance does not cover a whole month, the difference is charged at thefull price, and from then on billing is monthly again. Cancellation: within 7 days of payment, we refund everything; after that, we refund the remaining balance, recalculating the months used without the discount.

5. The rent money does not pass through Locarë

Locarë is not a payment institution and does not sit in the middle of the rent money flow. When you enable billing, the tenant pays using your own account at the payment provider (for example, Asaas) — the money goes straight to you. The relationship with the payment provider, the fees and the responsibility for the transfer are yours.

5.1. Integrations with third-party services

The platform allows integration with third-party services to extend its features, including but not limited to:

• Payment and storage providers: a direct connection to your own account at third-party services (for example, Asaas, Amazon S3, Cloudinary). The contractual relationship and responsibilities toward those providers are yours.
• Google account services and API (OAuth 2.0): optional integration to enable sending notifications and charges on your behalf (gmail.send) and saving and restoring backup files in your Google Drive account (drive.file). These integrations depend on your explicit authorization and operate exclusively under the credentials you link to the system.

Authorization, revocation and the limits of the integrations' use are managed directly by you in your account settings or in the respective providers' dashboards. Locarë is not responsible for outages, term changes or failures arising from the services provided by those third parties.

6. Your responsibilities

• Use Locarë in accordance with applicable law, including Brazil's Tenancy Law (Law 8.245/91) and the LGPD (Law 13.709/18);
• Ensure the accuracy of the data and obtain the necessary authorizations from the people (tenants, owners and third parties) you register — you are the controller of that data (see Privacy Policy);
• Not use the platform for illegal or fraudulent purposes.

7. Service availability

We work to keep the service available and secure, but it is provided "as is", with no guarantee of uninterrupted operation. Maintenance, updates and occasional outages may occur.

8. Intellectual property

The software, the name and brand Locarë, the interface and the code belong to the party responsible for the platform. Using the service does not transfer any intellectual-property right. The data you enter remains yours.

9. Limitation of liability

To the maximum extent permitted by law, Locarë is not liable for lost profits, indirect losses or for management and financial decisions you make from using the platform. Locarë offers backup and portfolio-export tools; even so, keeping your own copies of important data is recommended.

10. Cancellation and termination

You may cancel your use at any time. We may suspend or terminate accounts that violate these Terms. Before termination, you can export your portfolio; the handling of data after termination follows the Privacy Policy.

10.1. Unused trial accounts

To avoid keeping data with no purpose, accounts on the free trial that go unused are notified and, if they remain unused, closed. Counting starts from the last access by anyone on the account — any access resets it:

• after 60 days without use, during the trial, we send a reminder that the trial is still active;
• when the trial ends unused, we let you know it has ended;
• 30 days later, still unused, we warn that the account will be removed in 10 days;
• after that period with no access, an account with no data entered (no lease, property or person) is removed.

Notices are e-mailed to the account administrators. An account that already has data is not removed automatically: we get in touch first. Accounts on a paid plan are not subject to this rule.

11. Changes to these Terms

We may update these Terms to reflect legal or service changes. The "last updated" date at the top indicates the current version; relevant changes will be communicated and may require a new acceptance.

12. Governing law and venue

These Terms are governed by Brazilian law. Disputes will be resolved, preferably, amicably; failing an agreement, the venue of the customer's domicile is chosen to settle them.

13. Contact

Questions about these Terms? Write to contato@locareapp.com.